Privacy and cookies policy

Responsable
The person in charge of processing the data collected through the Ruraltenerife.net website (hereinafter RDM) is:

Estrella Lopez with CIF X-09936386-H

Mailing address:: C / Atbitocazpe s / n, 38670 Adeje Tenerife or they can contact by phone +34 922 085 015.

Email: reservas@ruraltenerife.net

Purpose
The personal data of the user of this Website will be treated for the following purposes:

Enable the maintenance, development and management of the commercial relationship formalized by the contracting of products and / or services through this Website. The data processed for this purpose will be kept as long as the commercial relationship is maintained and, once it is finalized, during the preservation periods and the statutory limitations on responsibilities.
The Data entered in any of the contact forms will be used only for the commercial response requested. If the client makes use of the services for the purpose of formalizing the reservation of any of the services offered, this data will be stored for the subsequent contact between the company / owner of Casa Rural and the users of these services. For this contact, the company may transfer the personal data essential to provide the required service, such as name, phone number, ID or passport of the user to the person who will assist you when entering your accommodation. Or in the case of celebrations, the data of the form will be sent directly to the manager of said house so that it can answer the user’s query.
is not responsible if these data were collected by the owner of the house in which he was staying and the use made of such data. In this case, the responsibility will be of said owner.
“Rural Tenerife” is responsible for the files and undertakes not to allocate the data for a different purpose for which they were collected or to assign them illegitimately to third parties. It also undertakes to treat your data confidentially and to apply the technical, organizational and security measures necessary to avoid its treatment or unauthorized access as established by current regulations on data protection.
The completion of the forms by users assumes that they give their express consent to the collection of their data by “Rural Tenerife”, and are considered to be informed, knowing that their data will be stored in the files owned by the same The holders of the data have the right of access, rectification, cancellation and opposition of their data. To exercise these rights, the owners of the data can send a written request by postal mail to the address: C / Atbitocazpe s / n, Adeje. Tenerife 38670 Adeje Tenerife or contact the contact address info@ruraltenerife.net or contact us by phone +34 922 085 015.
Users will respond in any case, the veracity of the data provided, reserving the Entity the right to exclude from the registered services to any user who has provided false or erroneous data, without prejudice to other actions that proceed in Law.
This Privacy Policy can be modified by scrupulously taking into account possible legislative changes that may occur, as well as the guidelines issued by the Spanish Agency for Data Protection.

2) Respond to requests for information, subscription to the newsletter and / or inquiries made by the User. The data processed for this purpose will be kept until the request for information and / or consultation has been answered, and in the case of subscription to newsletters, until the user notifies his / her wish to stop receiving them.
3) Keeping the User informed, including by electronic means, about the products, services, promotions and news of Rural Tenerife. The data processed for this purpose will be kept until such time as the User withdraws his consent given for the reception of said communications.

Legitimation
The legal basis for carrying out the data treatments specified in the previous section is as follows:

1. Execution of the contractual obligations assumed by the User and Rural Tenerife.
2. Consent of the given User so that their request and / or consultation is attended.
3. Consent of the given User for the reception of said communications.

Recipients
The personal data of the User can be treated by the following categories of recipients: electronic communications platforms and online office automation, owner of the rural house, management, accounting, audit.

Rights
The User can exercise before Rural Tenerife his / her rights of access, rectification, deletion, limitation of the treatment, portability of the data, opposition and not to be object of automated individual decisions, including the elaboration of profiles.

Similarly, in the processing of the User’s data whose legitimacy is based on the consent given by the User, the User has the right to withdraw such consent at any time, without affecting the legality of the treatment based on prior consent upon its withdrawal.

To exercise these rights, the user can send their request to the following postal address:

Estrella Lopez with CIF X-09936386-H

Mailing address:: C / Atbitocazpe s / n, 38670 Adeje Tenerife or they can contact by phone +34 922 085 015.

Email: reservas@ruraltenerife.net

In any case, the User has the right to submit a claim to the corresponding control authority if he considers it appropriate.

Cookies policy
What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize to user.

Types of cookies we use

Own cookies:

They are essential to ensure the proper functioning of our websites as the access of travelers and owners of rural houses.
List of cookies
Name Duration Purpose
PHPSESSID Until the browser closes Information for travelers and owners
info-cookies 7 days Information message about the use of cookies
Third party cookies:

Analytical Cookies: Are those that allow quantifying the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, we analyze your browsing on our website in order to improve the offer of products or services we offer you. Our websites use Google Analytics cookies.
Advertising cookies: These are those that allow us to manage in the most efficient way possible the offer of the advertising spaces that are on the website, adapting the content of the advertisement to the content of the service requested or to the use made of our website. For this we can analyze your browsing habits on the Internet and we can show you advertisements related to your browsing profile. Our websites do not use this type of cookies.
Social network cookies: If you are a user of the social network Facebook and you are a traveler through your account there, your device has already received a cookie from this site. Your browser sends information to Facebook when you visit pages that have your “Like” button.
List of cookies
Name Duration Purpose
__utma 2 years Measuring Google Analytics
__utmb 30 minutes Measuring Google Analytics
__utmc Until the close of the browser Measurement of Google Analytics
__utmv 2 years Measuring Google Analytics
__utmz 6 months Measuring Google Analytics
fbm + identification number 1 year and 1 day Measurement of Facebook
fbsr + identification number 1 hour Facebook measurement

How to deactivate cookies ?:

Major modern browsers include detailed instructions on how to carry out this process. Below, we show you a list with the most popular:

Chrome
Internet Explorer
Firefox
Opera
Safari
What happens if I disable cookies ?:

Some functionalities of the services will be disabled, for example, to remain identified as owner and traveler.